Players FAQ
A quick set of answers to the most common player questions.
Do I need a wallet to play or use OGAL assets?
No. Reading or using OGAL assets does not require a wallet.
A wallet is only needed if you are a creator who wants to mint or register assets and pay the network fee. Players can play.
Can Open UGC recover my wallet or items if I lose access?
No. Open UGC systems are designed so you control your wallet. That means:
- There is no central “reset password” button.
- Recovery depends on the wallet you chose (seed phrase, recovery contacts, hardware wallet, etc.).
- If you lose access and have no recovery method, assets cannot be restored.
Expectation: choose a wallet with recovery options you trust and keep backups safe.
How do I verify I own an item?
Ownership is verifiable through:
- A wallet address that holds the asset
- Public records that show the asset and its history
- A game or marketplace that can prove the item is yours
If a game cannot show ownership or provenance, treat it like a normal in-game item.
Does ownership mean I can use it everywhere?
Not automatically.
Portability depends on:
- Whether other games choose to support the asset
- The format and permissions attached to the item
- Technical limits (size, performance, compatibility)
Ownership means you can carry the item. Portability means others choose to accept it.
How do I avoid scams or fake items?
Use the same habits you would for any valuable digital item:
- Only connect wallets to official sites
- Check verified links from the game or platform
- Be skeptical of “limited time” pressure
- Avoid DM offers or unsolicited airdrops
If a claim sounds too good to be true, it probably is.
Where should I go for support?
Start with the game or platform you’re using. They control:
- Your account access
- Item visibility in-game
- Moderation and enforcement
If the issue is wallet-related, contact your wallet provider. Open UGC itself does not run customer support.